Help

Using ChinesePod

• Studying with ChinesePod ... in 10 steps
• Using the Me section (video demonstration)
• Using the Lessons section (video demonstration)
• Using the Community section (video demonstration)
• Using the Resources section (video demonstration)
• Using the Activity Stream

Subscription Information

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• Student Discounts
• Corporate Solutions
• Payment Methods
• Subscription Changes
• Praxis Credits
• Money Back Guarantee
• Monthly Subscription and recurring payment
• Cancel Recurring Billing

FAQ

• Getting Started
  
  • Is ChinesePod free?
  • How does this work and how do I learn Chinese with ChinesePod?
  • How do I download podcasts on to my iPod?
  • I don’t have an iPod, just a regular mp3 player. How can I play the podcasts using it?
  • How many new lessons do you publish each week?
  • How do I determine my ChinesePod academic level?
  • Is there a mobile version of the site?
• Subscription and Payments
  
  • Which subscription should I choose?
  • Where can I pay?
  • I don’t have a credit card; are there any other methods of payment?
  • How can I get a student discount?
  • How can I cancel my recurrent subscription?
  • How can I obtain an official invoice?
  • Is it possible to get a refund?
  • How can I upgrade/downgrade my account?
• Lessons
  
  • Where can I find the Lessons?
  • How can I edit my lessons preferences?
  • How can I get the lessons sent to me?
  • How can I download the lessons?
  • Where do I find lessons for different levels?
  • How can I switch from simplified characters to traditional characters and vice versa?
  • How can I manage the content of ‘My Lessons’, my personal lesson archive?
  • How can I create a Lesson Set?
  • What are different file types?
  • How do I get the lesson files into my iPod/iTouch/iPhone?
  • How can I enlarge the text content on the page?
  • How do I know when new lessons are published?
• Study Tools and Resources
  
  • How to use the Quick Review iPhone app?
  • How do I build a vocabulary list?
  • How can I organize a vocabulary list?
  • How can I study my vocabulary lists with the flashcards or memory game?
  • How do I change my flashcards preferences?
  • How do I select my answer in the exercises?
• Community
  
  • How can I create a group?
  • How can I join a group?
  • How can I publish a new post?
  • How can I find my old comments?
  • How can I find other users?
  • How can I insert a image/video/hyperlink in a comment or post?
  • How can I send a personal message to another user?
• Personal Settings
  
  • How can I change my profile settings?
  • How can I change my email/password?
  • How can I set up my avatar (picture)?
  • How can I change the settings for the emails coming from ChinesePod?
  • How do I clear my browser's cookies?
• Technical Questions
  
  • What's an RSS feed?
  • What's wrong with my flash player?
  • Why I can not sign in?
  • How can I download the lessons directly into iTunes?
  • How can I read lesson transcripts in iPod/iTouch/iPhone?
  • What is a 'podcast'?
  • How can I display Chinese characters?
  • How can I export my vocabulary list?
  • How to write Chinese characters?
  • Content and Technology Partners