Subscription

cndcclryu
May 04, 2014, 02:31 PM posted in General Discussion

I found out that I can still view the pdf file and play the mp3 though I have cut off my recurring bill. I wonder if chinesepod is trying to do some trick that in case I still do some download on their lessons after I cut off my recurring bill, they gonna deduct again my credits on paypal by next month? Isn't it? Are they gonna do some tricks on to their subcribers?

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Right-Wingnut
May 04, 2014, 03:01 PM

Two possibilities:

(1) Even though you've cancelled your subscription, has the period of you paid subscription actually passed?

(2) Assuming your subscription has actually expired, if you really want to remove access to the files then just log out and log back in again.

Why don't you just visit Paypal and check to see that the recurring payment has been cancelled. If it hasn't then just cancel it yourself through Paypal. ChinesePod don't have the ability to set up a new Paypal payment without your permission.

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cndcclryu

Thanks a lot for the most useful information given. Thanks

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Sean@ChinesePod

The system is showing you as a free account. You will not be billed!