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1-on-1 Tutoring Session(s) - 1 5
1-1 Initial Asessment and Orientation -
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Full Library Access to 4000 Lessons Free Sample Lessons
Access to HD Videos and MP3 Lessons Free Sample Lessons
Complete Lesson Review Activities and Exercises -
Personalized Vocabulary Lists -
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Full Mobile Apps Access (iOS & Android)
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$989/12 mo
$499/6 mo
Classroom Features Class 6 Months Class 12 Months
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1-on-1 Tutoring Session(s) 30 60
1-1 Initial Asessment and Orientation
Add-On Credits for Purchase
Full Library Access to 4000 Lessons
Access to HD Videos and MP3 Lessons
Complete Lesson Review Activities and Exercises
Personalized Vocabulary Lists
Access to ChinesePod's Exclusive Dictionary
Full Mobile Apps Access (iOS & Android)
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Please contact us at academic@chinesepod.com.

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DISCOUNTS AVAILABLE IF YOU WORK IN

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    Government

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    Military

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    Health

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    Non-Profit

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    Education

Please contact us at academic@chinesepod.com.

Frequently Asked Questions

Subscriptions can be purchased by international credit card or by PayPal and will automatically recur until cancelled. Subscriptions purchased from a mobile app store (e.g. Google Play Store) are also valid across other devices.

Yes. All Classroom plans will be automatically renewed on the original subscription expiration date.

Yes. If you wish to cancel your recurring subscription, simply visit the "Settings" section of your account. Once you cancel your subscription, it will not be automatically renewed.

If you would like to change your plan, you will need to cancel your current plan first. Thus, we recommend making the change when your current plan is about to expire.

Please email the classroom coordinator, Grace Wong, at grace.wong@chinesepod.com if you encounter technical issues with the platform.

Yes. Add-on credits are available for purchase at $15 per credit for users of the following plans:

  • $29 Premium Monthly
  • $79 Premium Quarterly
  • $249 Premium Annual
  • $35 Class Basic Monthly
  • $90 Class Plus Monthly
  • $499 Class 6 Months
  • $989 Class 12 Months

Yes. The credits from a ChinesePod Classroom subscription plan are valid only from the start date to the expiration date of the subscription.

For example:

If you are on the $90 Class Basic Monthly plan, you will have one month’s time to use the 5 credits, and your lessons need to take place within that subscription month.

If you are on the $499 Class 6 Months plan, 30 credits are allocated to your account all at once. You will have 6 months to use the credits, and your lessons can take place on any dates before the subscription expiration date.

Unused credits will not roll over or be extended. Please try to use all the credits before the subscription ends.

No. Add-on credits do not have an expiration date, and they will not expire. However, in order to use the add-on credits you have purchased, you must have an active subscription with one of the following plans:

  • $29 Premium Monthly
  • $79 Premium Quarterly
  • $249 Premium Annual
  • $35 Class Basic Monthly
  • $90 Class Plus Monthly
  • $499 Class 6 Months
  • $989 Class 12 Months

Yes. Add-on credits will not be deducted for booking if there are still credits from an active ChinesePod Classroom plan in the account.

One credit provides you with one 20-minute class session with a ChinesePod Classroom teacher.

Our teachers are all native Chinese speakers either with a strong academic background in the field of language education or with extensive teaching experience. All of them have received professional training in teaching Chinese as a foreign language.

You can book classes with any ChinesePod teacher as long as they are available.

You can view the profiles and availability of our teachers after you log in with your ChinesePod account.

A lesson request will expire in 24 hours or at the requested lesson time, whichever condition is met first. Teachers are supposed to respond within 24 hours.

The credit will be charged only when the teacher confirms the request. If the teacher declines or does not respond in time, the credit will be returned to your account.

Possibly. Some teachers accept last-minute bookings while other teachers require a notice 24 hours in advance.

We recommend that you book a session at least 24 hours in advance if possible.

ChinesePod contains over 4,000 lessons consisting of videos and podcasts. Most of the time, teachers and students will use lessons in our library for the classes, but our teachers can also customize the classes based on your needs.

Yes. You can remove the lesson request before the teacher confirms it.

Yes. We have an 8-hour cancellation policy. Please read the next question for further details.

A class needs to be canceled at least 8 hours in advance for a credit refund. A credit should be returned automatically by the system if the cancellation is successful.

If a class is booked last minute (less than 8 hours before class time) and it is already confirmed by the teacher, it cannot be canceled.

The system will not process a cancellation request that is made within 8 hours before the scheduled lesson time. The class will be considered taken without a credit refund or a makeup session if the student fails to attend the class at the scheduled time.

The 8-hour cancellation policy also applies to our teachers if they need to cancel a confirmed class. When a teacher successfully cancels a class at least 8 hours in advance, the credit for that class will automatically be returned to the student's account.

You can request our classroom coordinator to help arrange another class for you by emailing Grace Wong at grace.wong@chinesepod.com or you can make a new booking by yourself.

You can leave a message to the teacher to let him/her know what you would like to work on in class so that he/she can prepare ahead of time.

Add the teacher on Skype before class time to avoid technical disruptions.

If in any case, you are not satisfied with our services and would like to discontinue right away, a partial refund is available if you are currently on an active ChinesePod Classroom subscription plan. The refund will depend on how long you have been on the plan and how many credits you have used.

Add-on credits are non-refundable.

For more details, please refer to the refund policy here: https://chinesepod.com/terms/

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