Thank you for calling, for directions in English press 1 now: *1*... for directions in Mandarin press 2 now: *1*, *1*... for directions in Cantonese, press 3 now: *1*, *1*, *1*, if you know your party's extension press 4 now, *11111111*, if you'd like to speak to the operator, press 0 now, *0*. I'm sorry that extension is invalid, please hang up and try again. Circumnavigate automated phone hell--in this podcast, learn your *'s and #'s in Chinese.