problem with the "text only" link
adam_p_lax
January 18, 2013 at 05:14 AM posted in General DiscussionHi,
I have noticed that for some lessons, when I click on the "text on" link to see the dialogue or vocab for a particular lesson, it doesn't work. Instead this message comes up "This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error><Code>NoSuchKey</Code><Message>The specified key does not exist.</Message><Key>QW0286/c6422c122f2ffa9a972222f2c81e457ad829c060/pdf/chinesepod_QW0286.html</Key><RequestId>50F8DAC3ED164399685ECFED</RequestId><HostId>chinesepod.oss.aliyuncs.com</HostId></Error>"
I have found this to be a problem on two different computers I use and my browser is firefox. I don't know if anyone else is having this problem or not. May be Chinesepod needs to check this out.
Right-Wingnut
January 26, 2013 at 05:49 AM
Then I can only suggest email Chinese Pod support:
support@chinesepod.com
adam_p_lax
January 26, 2013 at 05:04 AM
I tried what you said and it still doesn't work. For some lessons on chinesepod it works and for others it doesn't. So I don't think it is the fault of my browser.
RJ
January 18, 2013 at 11:31 AM
btw- you can set firefox to clear cache every time you close it. This may save you some grief unless you leave it perpetually open. The cache is just a memory of sites you have visited before. If the browser already has info from that site the next time you pull it up it saves time by using cached info. In this way subtle changes can be missed and conflicts created. Thats the basic idea at least.
Right-Wingnut
January 18, 2013 at 08:22 AM
Yeah, I have no idea what it means either. Nevertheless I've learned how to do it, and it seems to fix problems that are only happening on your computer.
Since you use Firefox:
Under the 'Tools' menu, select 'Clear Recent History ...'.
In the box that comes up, select 'Cache', and deselect anything you don't want cleared - probably everything else just to be safe.
Then hit 'Clear now', and wait for Firefox to do its work (whatever that is).
I've sometimes found I have to close Firefox and start it up again. On other occasions, clearing the cache has made no difference that day, then all of a sudden everything is OK the next day. I am sure there is some logic behind it all, but I have no idea what it is.
Right-Wingnut
January 18, 2013 at 07:51 AM
Have you tried the perennial solution? ie. clear your cache
adam_p_lax
January 18, 2013 at 06:44 AM
yea, I dunno, for some lessons it works and for others it doesn't. I don't really know what the problem is.
Right-Wingnut
January 18, 2013 at 06:40 AMI tried the text only link for the lesson in your error message (QW286) and iy came up fine.