Download problems

silkworm
 July 31, 2009, 04:59 PM posted in General Discussion

I have been unable to download any Chinese pod podcasts for the last three days.  Is anyone else having this problem?

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rubielyn_tenidor
 July 31, 2009, 10:26 PM

Not me. The problem must be at your end.

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lechuan
 August 01, 2009, 12:57 AM

Is there any sort of error message?

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silkworm
 August 01, 2009, 03:47 PM

Thanks.  No error message.  I once noticed that it got as far as one percent complete.  What is the contact information for technical support?

p.s. I live in Los Angeles.

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lechuan
 August 01, 2009, 09:12 PM

On the bottom right of of the screen is a "contact us" link that can be used to contact technical support.