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Announcing Changes to Email Notifications

Posted by bill_w May 6, 2010 in the Group General Discussion.

Tags: email notifications,

 

On April 15th we rolled out some exciting new features on ChinesePod. In addition to the new dashboard and group functions, we also tweaked some of our default e-mail settings.

Recently though, there have been a number of questions from our users regarding what emails they will now receive. To help clear things up, here is a quick summary of the changes made on April 15th:

1. We removed the Daily Lesson e-mails in favor of more targeted Lesson Notification emails. In the past, everyone that was signed up for the "Academic email" received a notification for every new lesson. For example, Newbie learners were notified of not only new lessons appropriate to their level, but also new elementary, intermediate, upper intermediate and advanced lessons.  

As of April 15th, users now receive lesson notifications only for the groups that they have joined (i.e. lessons that are relevant to them). Sending advanced lessons to newbies doesn't make sense for users or for our email servers. However, it has come to our attention that some of these e-mails are not making it to the right recipients and we are making it a priority to get this problem fixed immediately.  

2. We began sending 'Activity Notification E-mails,' with a summary of the community activity on posts within the groups that users have subscribed to.  

After reviewing user feedback and internal discussion here at ChinesePod, we have decided that these notifications should not be sent by default and instead should be an opt-in feature.

Starting today, the 'Activity Notification E-mails' will be opt-in only and will no longer be sent to you by default. If you want to continue to receive it just go to your profile, select "Edit Profile" and check the "New Activity Notifications" box in the Privacy settings area. 

Please let us know if you have any questions or concerns about these recent e-mail changes to the site! 

Thanks, 

The ChinesePod Team 

 

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