Personal Vocab Erased!

Kyle
November 21, 2007, 01:41 AM posted in General Discussion

Just logged in to find that of my 1431 vocab entries only 263 survived yesterday's maintenance.  It seems they've all been deleted!

 *pulling hair out*

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RJ
November 21, 2007, 01:57 AM

yes - All 700 of mine are gone as well.

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trevelyan
November 21, 2007, 03:38 AM

Hi guys -- your vocab isn't gone, it just hasn't been imported from the old database yet. We will be getting to it as soon as we can. Despite the familiar interface, we're actually dealing with a completely new backend: This is the cause of the bugs that have been popping up since yesterday afternoon. We're working on eradicating them as quickly as possible.

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trevelyan
November 21, 2007, 03:43 AM

Meanwhile, no reason not to say we're live with this. Login with your regular Praxis info. I'll be in the Shanghai group myself: http://www.88groups.com/shanghai-chinese

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Kyle
November 23, 2007, 08:40 AM

I can only imagine how frantically you all are working to get these glitches fixed. Just a quick question, though... ... is there an ETA on when we can expect our vocab databases to be back up and running as normal?

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trevelyan
November 23, 2007, 09:32 AM

Hi Kyle, The vocab migration process is underway as I type. I don't have an ETA for you, since when content gets transferred depends on when you joined ChinesePod at this stage. The longer someone has been with us the faster their vocab - we're not picking favourites, it's just the order of the content in the database.

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Kyle
November 23, 2007, 12:10 PM

Thanks for the speedy response. Hope to get things back up and going soon. Keep up the good work!