subscriber edition

baoluo7
 August 18, 2011, 07:14 AM posted in General Discussion

Hi,

Has anyone else had the problem of switching from one Android device to another and then the Subscriber Edition app refuses to connect, identify and authorize the account?

Some of the error messages I get are: Invalid token request., the ChinesePod failed for unknown reasons., please sign in with another account.

It started when I switched from a Samsung Galaxy to a Motorola Xoom. Worked fine before. I've deleted the Subscriber Edition app from the Samsung. And I'm using a completely new browser, Firefox 5. Any help would be greatly appreciated.

Thanks.

baoluo

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peterning11
 August 19, 2011, 02:20 AM

Hi, one reason that might be causing the errors could that you are using a Firefox browser. Our oauth token uses a special URL that is only recognize by Chrome to authenticate your account. Please try using the default Chrome browser on your tablet device to see if the problem is resolve. Also our Android App is not fully tested on tablet devices, therefore, we can not guarantee compatibily on your Motorala Xoom tablet.