Help!!

LuoQianDe
 October 10, 2011, 10:56 AM posted in General Discussion

I can't open all the Tools and lessons at the moment, is this a problem with my computer or ChinesePod?

 

I need to study my daily words, so just a little concerned....

 

If anyone has any information I would greatly appreciate it.

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lydia1981
 October 10, 2011, 11:12 AM

I have the same problem, so I think Chinesepod has a bug or something.

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johnb
 October 10, 2011, 11:12 AM

Hi James,

Our site suffered a data corruption issue earlier in the day, and we are currently repairing our database. The process is running, but it is taking some time. Unfortunately, there is nothing we can do to speed it up -- we're thinking it should take four or five hours, at least.

We're very sorry for the interruption of service, and we'll do our best to figure out the root cause of the problem, and make sure it doesn't happen again.

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geiwotangba
 October 10, 2011, 11:34 AM

well, happy you're busy working on it.

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LuoQianDe
 October 10, 2011, 12:06 PM

Thanks for letting me know.