Subscription question

rebelmandarin
 September 12, 2014 at 07:34 AM posted in General Discussion

Hi ,

I really enjoy Chinese pod and love every minute of it.  However, due to time committments I wont be able to enjoy full use of its content this month. However, when I go into my account I cannot cancel my monthly subscription and I am afraid I will get billed for next month, my sub is up for renewal today.

 

Please advise

 

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Sean@ChinesePod
 September 15, 2014 at 04:13 PM

Hi Rebel,

I have sent instructions to your email.

Thanks

Sean

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Gwilym-ChinesePod
 September 13, 2014 at 10:22 AM

Apologies for this not getting answered sooner.

I have passed this on to my co-worker Sean who will be able to resove this issue.  

 

I will liaise with him to make sure this gets fixed ASAP.