How does it take for a teacher to begin tutoring you on 'Guided'?

jono_19
 January 25, 2009, 04:48 PM posted in General Discussion

I upgraded over two weeks ago because I want to get into learning Chinese..how long before someone starts a program with me?

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Purrfecdizzo
 January 26, 2009, 05:38 PM

Has anyone answered this for you Juno?

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RJ
 January 26, 2009, 06:44 PM

Juno,

I would guess you have to contact them. Send email directly or use the "contact us" tab so you can set up your counseling tab on the me page. Did you check to see if there was anything there?  I believe the counseling tab is how you communicate with your instructor once its set up. You could also send a pm to Emma or Vera. Remember most are on holiday this week. You could also call them - there is a number listed under contact us. Good things come to those who go and get them.:-)

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matt_c
 January 27, 2009, 04:00 AM

@jono_19 I have forwarded your request on to Ross Cranwell, our dedicated Marketing Manager who is still around the office whilst the rest of the staff are away on Chinese New Year holidays. I hope that we can assist you with your enquiry.

@rjberki Thank you so much for your help, it is much appreciated. :D

 

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roscovanbasten
 January 27, 2009, 04:48 AM

@jono_19: I will get in contact with you directly to resolve this issue.

During weekdays, our teachers will respond within 24 hours to organize a Needs Analysis call.

If a teacher service is purchased on the weekend, a teacher will be in touch with the student first thing on the following Monday.

Happy Chinese New Year, from the quiet offices of Praxis Language, but noisy firework filled streets of Shanghai!