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IN THIS LESSON
ID: 2659 Intermediate
There is nothing more tedious than being put through to an automated voice system when you have a simple question that needs answering. All you want it to be transferred through to an operator but instead you must listen to each option read out in a robotic fashion. Learn some formal telephone and newspaper language in today's class so that next time you're confronted with this situation, you're not so confused.
Fiona Tian,Gwilym
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Detailed Vocabulary
Each lesson has it's unique vocabulary and will provide you with definitions and recordings so you can practice the pronunciation. You will also be able to grasp the core material of a lesson at a glance. Here we're showing you the Simplified Chinese version.
SIMPLIFIED PINYIN ENGLISH  
业务 yèwù business; operations
按 àn to press
直接 zhíjiē directly
挂失 guàshī to report a loss
农人银行您好银行业务请按一信用卡业务请按二
nóngrén 农人yínháng 银行nínhǎo 您好yínháng 银行yèwù 业务qǐng 请àn 按yī 一xìnyòngkǎ 信用卡yèwù 业务qǐng 请àn 按èr 二
Hello, this is Farmer's Bank, for banking inquiries, press one, for credit card inquiries, press two.
啊好烦不能直接跟人说话吗
ā 啊hǎo 好fán 烦bùnéng 不能zhíjiē 直接gēn 跟rén 人shuōhuà 说话ma 吗
Ah, how annoying, can't I talk to a real person directly?
挂失请按一海外服务请按二本期账单金额查询请按三红利点数查询请按四信用卡最新优惠请按五转接专员请按九
guàshī 挂失qǐng 请àn 按yī 一hǎiwài 海外fúwù 服务qǐng 请àn 按èr 二běnqī 本期zhàngdān 账单jīn\'é 金额cháxún 查询qǐng 请àn 按sān 三hónglì diǎnshù 红利点数cháxún 查询qǐng 请àn 按sì 四xìnyòngkǎ 信用卡zuìxīn 最新yōuhuì 优惠qǐng 请àn 按wǔ 五zhuǎnjiē 转接zhuānyuán 专员qǐng 请àn 按jiǔ 九
To report a loss, press one, for overseas services, press two, to look up your most recent credit card bill, press three, to look up your reward points, press four, for the most recent credit card offers, press five, to talk to a bank representative, press nine.
一定要最后才让我转接真是麻烦
yīdìng yào 一定要zuìhòu 最后cái 才ràng 让wǒ 我zhuǎnjiē 转接zhēn 真shì 是máfan 麻烦
They always leave it to the last minute to let you transfer, what a hassle.
Natural Dialogues
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