A difficult question ...

bodawei
August 27, 2010 at 08:52 AM posted in I Have a Question

Trying to work out how to post a message .. can anyone help? How does the 'Attach a file' function work?

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peterning11
September 01, 2010 at 10:14 AM

Hi everyone, thank you for all of your comments and suggestions. The paste from Word document function was removed about 2 months ago. We decided to remove the paste from Word document function from our community because this function was causing many of the coding conflicts we have in the community section. We are sorry we did not community this to all of you. We will try to do better in terms of communicating our website changes.

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bodawei
August 27, 2010 at 09:03 AM

How do I post by pasting from a Word document?  

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bababardwan
September 02, 2010 at 02:32 PM

I'm gonna go_nodly

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bababardwan
September 02, 2010 at 02:30 PM

well we know you're in touch with your manly side, but can you become wo_manly?..or should that be whoa_manly? just joshin' mate,

go_您ly !

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go_manly
September 02, 2010 at 02:22 PM

Not sure, but thanks for 您ing me.

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bababardwan
September 02, 2010 at 02:14 PM

呵呵, 要不您联系您的阴性一面? 【嗯。。。怎么说在中文?】

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go_manly
September 02, 2010 at 02:07 PM

只要有女人参加。

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bababardwan
September 02, 2010 at 01:42 PM

我在【 怎么说"I'm in"?]

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xiao_liang
September 02, 2010 at 01:37 PM

Group hug?

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Tal
September 02, 2010 at 01:16 PM

What a charming fellow you are, Bob.

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go_manly
September 01, 2010 at 12:56 PM

Always a pleasure to be corrected by you Tal.

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Tal
September 01, 2010 at 12:30 PM

Clearly you did not read my earlier post carefully. Wordpad comes with Windows, has done for years. It is a simple word-processor. You can open it from your Applications folder on your Start Menu. I guess if a person were to use it to write posts (instead of Word), they wouldn't need to copy and paste more than once.

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go_manly
September 01, 2010 at 08:23 AM

Since posting that tip, I've found it much easier just to copy-and-paste from Word into Notepad, then copy from Notepad. I'm not sure what Wordpad is, but Notepad comes with Windows.

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zhenlijiang
September 01, 2010 at 06:26 AM

Re pasting from Word, just found this:

http://chinesepod.com/community/conversations/post/9701

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Tal
August 31, 2010 at 12:21 AM

Hey bodawei

"I love it when the solution to a 2010 problem involves technology dating back to last century." - So do I, mate. But really this time it's about having to use old software that hardly anyone ever uses to solve a CPod problem. Actually I wonder just how many websites there may be that don't allow pasting from Word. I've really never known it any other place.

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zhenlijiang
August 30, 2010 at 05:23 PM

Yeah I guess you could say we've sort of discussed that to death. To a 'conclusion' anyway, toward the end of this subthread:

http://chinesepod.com/community/conversations/post/9338#comment-186687

As I said there July 25, personally I'm happy with the way it is now, though I still wonder if something couldn't be done to keep us from "burying" other people's comments, if we want to comment in the same discussion but in a different subthread, say (a threading issue).

We have on the dashboard a view of the 10 (only 10, but still!) most recent comments in My Groups in chronological order, meaning we can see multiple comments that have gone up in the same thread, if they're among the 10 newest overall in My Groups. That's good, I always look there before going to the Conversations page, where then we get a view of All Groups.

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bodawei
August 30, 2010 at 12:15 PM

Thanks Zhenlijiang - no, I wasn't aware (or have forgotten) that 'Community' now has the All Groups and the Dashboard does not have this option - it has probably been discussed to death. So if I want to keep up with what is going on I should just use Community it seems. I did follow the changes closely at first but then I couldn't find the energy to follow events to their 'conclusion'.

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zhenlijiang
August 30, 2010 at 12:44 AM

Oh you were away I guess. See this post by Sarah:

http://chinesepod.com/community/conversations/post/9852

Actually I was a bit surprised by how few the appreciative responses were to this announcement, and ended up laying mine on a little thick, so worried was I that All Groups would be deemed not in demand and that after the test run it would be taken away again.

Isn't your default view All Groups now too? It should be.

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bodawei
August 30, 2010 at 12:16 AM

*** I am not up with the 'All Groups' view - how do I get that? ***

I have 'All my Groups' set - but this of course has the old problem of missing a new group, I believe.

Thanks BTW for the update on the Tech Problems on Site. I had assumed that as a staff member suggested the email route that the Group would receive less support than it did in the past. (And the support was never very good.)

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zhenlijiang
August 29, 2010 at 03:33 PM

Bodawei I guess you're thinking of my exchange with Peter, just below the comments I linked to up there. The Tech Problems on Site Group isn't closed (Hank's recent comments were made there). I was being a bit peevish, about the lack of response we get to our reports in the Group. I was saying I didn't like that we get no acknowledgement most of the time to our posts there. Whereas apparently you at least got a prompt email response when you emailed support (submitted a ticket? I think?), so you knew CPod had seen, were aware of, the issue you're reporting. Since then people have still been reporting problems in the Group and I have seen staff respond (but not always. seems like there's no response when they don't know how to fix it ...?).

What did you mean by wanting an update on using the Groups function? Since the All Groups view was brought back (one of the major bad ideas we had to raise a big fuss over to finally get reversed), we're good there aren't we? No?

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bababardwan
August 29, 2010 at 02:03 PM

btw mate, I downloaded your attachment from the top of this post. It did eventually open in word [ I didn't think it was going to at first because it took quite a while]. Of course that function seems to only be available when making a post and doesn't help you elsewhere. I've never noticed anyone else use that function so you are possibly a pioneer here....reminded of this everytime on the conversations page I note the paperclip icon.

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bodawei
August 29, 2010 at 01:56 PM

I don't think that there is any intention to 'close' the group - from memory it was expressed in terms of time (taken to respond) and being sure that the matter received attention. Someone else is sure to remember the discussion.

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bababardwan
August 29, 2010 at 01:04 PM

"do I have that wrong?"

...I really don't know mate. I haven't been following closely. You may be right. I guess the question therefore is ..was he just giving an alternative, or was it clearly a case of closing that group down.?

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bodawei
August 29, 2010 at 12:57 PM

我不要引起麻烦。。!

(Oh I hope I haven't put a cat among the pigeons)

I thought that I read a thread where Peter said that technical problems now should be sent in emails to CP to ensure that they receive attention - do I have that wrong?? It does make sense I guess, the group rapidly became unwieldy - it was difficult to keep track to complaints, let alone responses and/or solutions.

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bababardwan
August 29, 2010 at 12:45 PM

I understand that I now have to put it in an email rather than post it in the now defunct Technical Problems on Site group

...oh really? defunct huh? ...I missed that. So it can't be used at all? When did that happen, and why is it so?

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bodawei
August 29, 2010 at 12:20 PM

Hi tal_

Thanks for your practical solution to my little dilemma. I love it when the solution to a 2010 problem involves technology dating back to last century.

In case I sound like a Luddite I have been enjoying, these last few months, the little 3G thingies that allow me easy access to the Internet wherever I go. We celebrated by cancelling our home phone service. Begone copper wire!

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bodawei
August 29, 2010 at 12:14 PM

'Sorry for the rant' ..

Not at all. :) Made me feel that I was not alone in the universe. It is a funny place ChinesePod isn't it? (Funny weird more than funny ha ha.) It is such a great community and yet you can't help but wonder what is GOING ON sometimes behind the backlit screen, our portal to the ChinesePod world. Anyway, 5 yrs old now; I believe there is cause for celebration. Quietly claps three or four times while gazing earnestly into the middle distance. I should explain that I am not a party person. but I won't begrudge a bit of fun. When the fireworks have finished and the last sparkler has fizzled out I will wait a respectful moment or two and then ask:

Why could I paste from Word for most of my life here at ChinesePod, only to be told that it now conflicts with other functions on the site so this functionality had to be abandoned? (One wonders what these other new improved functions are that we have been blessed with that led to this unfortunate outcome.) And when I ask this question I understand that I now have to put it in an email rather than post it in the now defunct Technical Problems on Site group. And while there maybe I will ask for an update on the question of using the Groups function.

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Tal
August 28, 2010 at 01:21 PM

This is a test post, composed of text written in Word, copied into Wordpad, and then into the CPod posting box.

[P.S. and it worked just fine. Possibly less hassle than having to send emails to oneself in Gmail.]

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Tal
August 28, 2010 at 01:19 PM

baba is certainly to be commended for an ingenious solution to the problem. My own solution is (for the most part) to just avoid using Word! Well... for posting on Chinesepod anyway. Don't forget Wordpad , the simple Windows word processor, and I think it may be fine if you copy and paste from Word into Wordpad, and then copy and paste from Wordpad into the CPod posting box.

(Of course, in an ideal world, no such nonsense would be necessary, but I think by now we regulars here know the score, 对不对?)

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zhenlijiang
August 28, 2010 at 12:26 PM

Bodawei just speaking for myself, I wouldn't say I've been letting off steam. I've pointed problems and glitches out and expressed disbelief about website usability issues that made no sense at all and complained so much over the last half year, because there were so many reasons to. I haven't forgotten. I've become sick and tired of making all that effort just so that some bad changes that should never have been implemented in the first place could be put back right. I'm sick and tired of having to repeat a complaint when to me the problem is glaring and simply looks bad, sick and tired of being shown (most recently again by Hank) that CPod have no grip on what a user (maybe this is Subscription users actually that CPod have no clue about, sounded like that anyway) sees and experiences with their website. I'm tired of the silent manner in which fixes are made (seems either sneaky or sullen, because of the lack of any word). I find it very unfriendly, the way in which CPod won't announce those things and won't tell us about decisions they make, unless asked. GoManly had to ask about the Paste from Word function, I had to ask about the "in reply to" links within subthreads that had apparently been discontinued months before the change actually took effect for us users. etc. etc.

Sarah did tell us some weeks ago we would be notified of all changes to the website including minor ones That's been stopped after just two such posts. I used to acknowledge and thank CPod, when they wouldn't tell us they'd fixed a problem we reported, if I noticed it had been fixed. I thought it would be good, if we could actually check off the resolved issues reported on that Tech Problems on Site group. But I'm now sick of taking time to do that too. After a certain point you just can't keep up the caring anymore.

The timing you describe with your loss of posts is something I've never experienced, so I wouldn't know if there is anything you could do to prevent that from happening. Maybe you could try simply copying what you've written in the text box--at whatever timing you felt like it--you could save it that way, instead of writing on and importing from Word. I think with the larger comment-writing boxes (which I asked for. other users may have as well. the ones we used to have were ridiculously small and the text displayed too large for us to see what we'd written in the tiny boxes) we have now, and Convert to Tone Marks function, and the text formatting tools they've given us back (after taking them away! what was that for? then we had to grumble and petition, to get them brought back), I imagine the thinking also is that we shouldn't have any reason to write our comments in Word. But yeah, I would try just copying your post whenever. Sorry for the rant.

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bodawei
August 28, 2010 at 06:03 AM

Ah Zhenlijiang, thanks a lot. I have been out of the loop for a while and missed some of this discussion. It is interesting that things have gone quiet even though a number of technical problems persist. People have let off steam and then maybe forget how things were before.

But this posting thing is really getting to me - almost every time I use 'create a post' I lose it, so I need to type it up elsewhere to avoid lost effort and time. But I can't easily use Word for this. There - I have let off steam. .... No - I am still disappointed that this gets in the way of communicating on the site.

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zhenlijiang
August 28, 2010 at 01:08 AM

Here, Bodawei--two little comments, buried in my increasingly irate post about "Blue Links" June-July:

http://chinesepod.com/community/conversations/post/9491#comment-185605

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bodawei
August 28, 2010 at 12:49 AM

Thanks Barbs, got it. Just made the post that I was trying to make earlier. Just hope I remember that process in future. :)

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bababardwan
August 28, 2010 at 12:05 AM

I'm just on my way out mate, but I think you're missing one step. After hitting view and getting that google doc up the top you should see some options. The 3rd from the left is plain html...click on that and copy what comes up. Good luck. Catch you later.

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bodawei
August 27, 2010 at 11:56 PM

I have tried it - totally lost (sorry to be so dim). I sent it to myself using gmail, hit view and it comes up as a google document. Then I cannot copy. The options include 'save as' and 'view source' but neither seems to allow me to paste back in ChinesePod. Can you take me through step by step?

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bodawei
August 27, 2010 at 11:42 PM

Thanks a lot for your advice. I used to be able to just paste from a Word document (not using the little Word button function) but now if you do the copy and paste you get nothing - the post does not work at all.

So thanks for the gmail route - I am still curious why they made it so 麻烦? Any idea about the politics of posting here. It has been so difficult lately (and I have lost several posts to the ether) that my interest has dropped off. There must be some discussion of this somewhere that I have missed.

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bababardwan
August 27, 2010 at 10:16 AM

just found one way that works. You can send it to yourself in gmail and then instead of downloading it, hit view, then view it as plain html and then copy and paste. I think you could also use google docs for this.

There are also editors that can do this, some you have to pay for though.

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bababardwan
August 27, 2010 at 10:07 AM

hmm, supposedly you can save the word document [or a copy of it] as one of a couple of html codes....but I've just tried that and it doesn't work pasting the result here.

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bababardwan
August 27, 2010 at 09:32 AM

here's one solution I found:

"paste into notepad and clear out all the old formatting that way"

... but I'm sure there's a better way

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bababardwan
August 27, 2010 at 09:10 AM

sorry mate. I used to be able to do this. There used to be a tool up the top to paste from word, but it doesn't appear to be there anymore, at least not on this thread