speak chinese like a native

trouble with automatic billing

Posted by catnip4124 December 13, 2011 in the Group General Discussion .

I have the premium subscription and when they take the montly payment out, I then get locked out of my lessons and it takes days before I can reach customer service and they fix the problem. This is extremely annoying because sometimes I lose a week or more of lessons.

Does anyone else have this problem?


Nancy in NYC

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