What can i do?

be2lewis
 December 18, 2011 at 10:15 AM posted in General Discussion

Hopefully, i am really missing something. I have a monthly subscription I pay for every month but when I go to play the lessons that I get notified about I am told it is premium content and need to purchse something more.  So what am I paying for right now and what should I be able to do?  Can anyone help me with this one?

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jcheinbockel
 December 19, 2011 at 05:20 AM

Hi,

It looks like you have a Basic subscription. There are two different tiers of subscription that provide different levels of access. Basic users have access to the lesson MP3 files and the PDF files. The additional MP3s and online review content are reserved for Premium subscribers.

Best,

JC

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jennyzhu
 December 19, 2011 at 10:03 AM

It wasn't published due to a technical error, which was fixed earlier in the day. Our sincere apologies.

http://chinesepod.com/lessons/traditional-food-during-the-spring-festival

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zhenlijiang
 December 19, 2011 at 08:27 AM

Hi, sorry to post this here. I wanted to PM you JC, but you're set to receive no messages. Could you please look into this and tell us what's going on with the latest (Dec 18) BST lesson? Thanks

http://chinesepod.com/community/conversations/post/12477#comment-227871