plesk ,security certificate errors

bababardwan
October 21, 2008, 03:41 AM posted in General Discussion

Is anyone else having problems with security certificate warnings popping up about plesk while on this CPod website?

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michaellim
October 21, 2008, 03:46 AM

Yes, I have these pop ups for the last 2 days. It is very annoying and I don't know how to get rid of them. Somehow they have disappeared now. 

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taaitaai
October 22, 2008, 10:48 AM

I just logged on and am still getting the popup about the expired certificate as of the evening of Oct. 22nd.

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changye
October 21, 2008, 03:46 AM

I have the same problem. What is that?

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bababardwan
October 21, 2008, 03:50 AM

Yes,last 2 days only for me too ,even though the certificate says it expired in August.I'm not too worried about it as a security threat as plesk seems to be a legitimate application [see http://en.wikipedia.org/wiki/Plesk]  ,but I can't get rid of the warnings no matter which option I chose.

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tvan
October 21, 2008, 03:54 AM

No problems here. 

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bababardwan
October 21, 2008, 04:04 AM

tvan

I've had this problem on both firefox and ie on both home and work computers,both pc's.What browser are you using? Perhaps it may have more to do with which firewall? I'm not a computer tech though.

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michaellim
October 21, 2008, 03:46 AM

Yes, I have these pop ups for the last 2 days. It is very annoying and I don't know how to get rid of them. Somehow they have disappeared now. 

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amber
October 21, 2008, 04:31 AM

hi guys,

I'm not sure what this is all about but I've alerted our tech experts... hope to sort it soon.

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pchenery
October 21, 2008, 04:51 AM

Yes, I have been doing Google searches on how to resolve the problem. Here's one suggested fix:

This can be fixed and pretty easily at that. Go into Internet Explorer then choose Tools -> Internet Options, then click on the Content tab. The middle of that window will show you different options regarding Certificates. Click on the middle button, labeled "Certificates..."

Now you'll see something that's an interesting user interface gaffe on Microsoft's part because the tabs on this window don't fit in the window, so you need to click on the tiny right arrow by the rightmost tab. Once you can see it, click on "Untrusted Publishers".

You should see the publisher listed that's causing you such problems. On my screen, I have two certificates from Microsoft, published by VeriSign, as you can see. Just delete the entries here by clicking on each one to select it, then clicking "Remove".

Quit the browser, restart, and everything should be good to go!

 

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pchenery
October 21, 2008, 04:55 AM

Important Update: Microsoft has issued a notice explaining that there was an erroneous certificate issued by its certificate authority and that you should not, in fact, delete the certificate as I suggest above. Please go and read this tech note at the Microsoft site before you take any action: Erroneous VeriSign-Issued Digital Certificates Pose Spoofing Hazard.

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amber
October 21, 2008, 05:39 AM

hi everyone, from the Tech masters at Cpod:

This was caused by an expired security certificate from one of our back end servers.

We are in the process of addressing this issue and it should be resolved by close of business today.

 

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tvan
October 21, 2008, 04:08 PM

It doesn't really matter, since the issue is being addressed, but I noticed that there was an issue on my Mac. I was getting a message in my browser's status bars that there was one error opening each page. Everything worked, so I just blew it off.  However, checking in the activity viewer, I see that the error was, in fact, a bad security certificate.

So, I was getting the error noted above; I just didn't notice it because of the difference in the way that the my browsers handle security certificates.

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tvan
October 21, 2008, 04:20 AM

bababardwan, I'm using Safari and Firefox on a Mac, plus Chrome on a Vista-equipped PC.  My firewalls at home are just standard equipment, though I'm not sure about work.