Dashboard Tech Issues

go_manly
April 17, 2010, 11:36 PM posted in General Discussion

As all the comments about the Dashboard are spread across a range of forums, I thought I'd start a forum for the sole purpose of listing current Tech issues. Just so John can find them all in one place. Rules:

1. No general whining.

2. No suggestions for improvements, just things that are causing problems NOW, and need to be fixed.

3. Doesn't have to be Dashboard related, as long as it is a fault that needs fixing.

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go_manly
April 17, 2010, 11:44 PM

1. Some comments that are appearing on the Home page are not appearing on the Conversations Page.

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xiao_liang
April 19, 2010, 08:05 AM

12. the dashboard's "replies to me" isn't showing all the replies to me. Only selected ones. 

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go_manly
April 17, 2010, 11:59 PM

3. General Discussion threads on the Conversations Page show the original comment and time of posting, rather than the most recent comment.

(This is not the case on the Home Page, or for Lesson threads)

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go_manly
April 18, 2010, 12:05 AM

4. There does not seem to be a group for the Shanghainese Lessons (at least there is no way of joining it, or selecting it).

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go_manly
April 18, 2010, 12:17 AM

5. The number of comments, shown as Comments (n) near the top of each page, is completely wrong in many threads. In some threads, the count is zero, despite the presence of a number of comments.

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bodawei
April 18, 2010, 02:23 AM

If I post photos to my fine 'Signs' Group (for example) I may as well put the photos up on my wall at home.  No-one will ever see the posts unless they select this Group.  The only way to select this Group is to scroll through all Groups in no particular order (a painful process even for the originator of the Group.)

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bodawei
April 18, 2010, 03:17 AM

On the Conversations tab, some of the conversations showing are the first and some are the most recent.  Very confusing.  

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go_manly
April 18, 2010, 03:43 AM

6. Newest posts don't always float to the top of the list on the Home Page.

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zhong_bide
April 18, 2010, 11:51 AM

  1. We need a way to search through the groups, besides going from the first to the last.  Perhaps the group managers could add tags to their group somehow, so that would-be members can find them quickly.
  2. The news & features lesson did not appear on the dashboard despite having subscribed, and neither did the latest elementary lesson - I had to bookmark it first.  "Newest" was selected by default. When I selected "oldest" and then reselected "newest" the News & features appeared in the list.
  3. This is not about the dashboard, but about my iTunes - recently my latest lessons have not been appearing in iTunes until about a day later!  Any suggestions?

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bodawei

@zhong_bide

My lessons are appearing in i-Tunes about three days late - today I got one for 15 April. Is this the problem you are referring to? Anyone else having this problem?

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iwatachief

I have also the same problem! Today's lesson does not appear on my itunes even when I refresh the page.

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go_manly
April 17, 2010, 11:54 PM

2. Regarding helenshen_counselor's forum "Lesson Topic Suggestions":

The more than 400 posts to this forum have all vanished, with only a few comments made yesterday and today still remaining.

This thread does not seem to be attached to a group - it certainly doesn't come up under General discussion. It appears on the Home Page, but not the Conversations Page. The 'group' it is listed under on the Home page keeps changing, and seems to be a random username - currently it is 'rodswithoutnumber'.

 

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go_manly

Other threads are missing recent comments. For example, the thread 'Character Points Reprised' by 'mark', is missing all comments since March 17, despite the fact the links to these comments can be found elsewhere.

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go_manly
April 18, 2010, 10:14 PM

7. Some comment posting times shown on the Conversations Page are wrong. One comment was posted '1 minute ago', but when I clicked on the link, it was written 18 hours before.

This was a lesson comment, so it was the most recent comment showing on the Conversations Page, and it was listed in the correct place (half way down page 2), only the time was wrong.

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go_manly
April 18, 2010, 11:21 PM

Other threads are missing recent comments. For example, the thread 'Character Points Reprised' by 'mark', is missing all comments since March 17, despite the fact the links to these comments can be found elsewhere.

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go_manly
April 18, 2010, 11:27 PM

8. I used the button "Leave this group" to leave 2 user groups which I belonged to. However, these 2 groups still show in the drop-down menu at the top of the Conversations Page.

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changye
April 19, 2010, 04:11 AM

"All Replies to Me" on the community page doesn't work properly.

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xiao_liang
April 19, 2010, 07:46 AM

9. New lessons are not showing up on the dashboard under "I'm currently studying", despite having joined the relevant groups

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xiao_liang
April 19, 2010, 07:46 AM

10. People's private guided coversations are still showing up (title + first two lines) on the dashboard, even though you can't click into them.

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xiao_liang
April 19, 2010, 07:47 AM

11. Inappropriate level discussions showing up on the dashboard, despite not being in those groups.

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John
April 19, 2010, 07:50 AM

Thanks a lot, guys, we appreciate this.

I'm no coder, but I do help the tech team to prioritize problems. But this is definitely useful.

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bodawei
April 18, 2010, 11:59 AM

@zhong_bide

My lessons are appearing in i-Tunes about three days late - today I got one for 15 April. Is this the problem you are referring to? Anyone else having this problem?