What do you think about my observation?

xiaophil
July 22, 2010 at 09:28 AM posted in General Discussion

At the training school I have worked for during the past few years, I have had the opportunity to sit down and chat with small groups of Chinese professionals about their opinions on various matters.  Somewhere in the back of my head has been lurking in my head that I should start writing down what I have learned because it is possible that my experience could become valuable someday.  I just thought I would leave my very first one here to start a conversation and find out if I am in fact full of 胡扯.  And yes, I do know this is anecdotal and not scientific.

______________

“I hope to someday become a manager in this company.”

Question: if one of your Chinese subordinates said this to you, what would you think?

Typical American answer: wow, this person is self-confident, and since this person has expressed ambition, perhaps we can count on him or her to work hard to obtain that dream. 

Typical Chinese answer: wow, this person really doesn’t understand society.  Chinese culture dictates that we should be modest, and this person clearly isn’t.  Furthermore, this person has too many plans.  We might not be able to trust this person as he or she might work solely for his or her profit.  This person might even try to get my job.  It might be better to keep this person at a distance.

What we can take home from this:

  • Chinese may not be willing to tell you if they want something.  To understand what Chinese want, it is sometimes more important to watch carefully than to listen carefully.  Employees who have ambition are likely to try to obtain their dreams through hard work or through careful cultivation of relationships.
  • Furthermore, if a manager fails to notice that an employee is hinting he or she wants something, that manager is risking inadvertently causing discouragement in that person, possibly worse.
  • In a nutshell: keep your eyes open and don’t expect things to always be spelled out for you.

 

 

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xiaophil
July 23, 2010 at 10:25 AM

I made the same post here that got a couple responses from some Chinese people.  At least these two people agree with me.  They do however, say that the situation would be altered at least to a certain degree if the boss is a foreigner.

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holothurian
July 23, 2010 at 04:04 AM

Having managed large Chinese staffs in China off and on for the last 15 years, the trend I have found has been steadily towards directness, with a curve of ever higher expectrations thrown in. These days it seems common for me to interview someone with 3 years relevant experience who is quite insistent they should be managing a department. I try not to laugh, but I'm afraid I can't quite erase all the ridicule from my expression.

I just went out on the floor and looked around, the "cut-off" of this behavior seems to be just over 30 years old. Those above that are much more likely to let their actions and work speak for itself, those below work hard and well, they just seem to like the hard sell and a little verbal exaggeration during review time.

Just an observation...

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holothurian
July 24, 2010 at 12:57 PM

It might be that I've been in Asia so long that my view of direct is somewhat altered, but they are surely more direct today than 10 or even 5 years ago. The people I more regularly deal with have had one job or more before working with us, so the experience probably comes into play as well. The people that are young, and in their very first position, are pretty demure.

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xiaophil
July 23, 2010 at 10:16 AM

I can't help but wonder if Chinese treat you differently because you are not Chinese. Perhaps they learned somewhere that foreigners like someone with ambition. It would be ironic if this is the case as you sometimes think their demands are premature enough as to be laughable. At any rate, I am sure that Chinese are becoming more and more direct. Still, I honestly have talked to quite a few Chinese about this, and none of them thought being so direct is a good idea. Could it because the people we are talking to have a significantly different profile, or perhaps it is a statistical anomaly?

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eupnea63355
July 23, 2010 at 01:36 AM

xiaophil, you know that I do not have any experience in China, but I will share this: A woman I teach was college educated in China about 45 years ago. Leaving out a lot of detail, the bottom line is that she prefers to stay here in the USA because, in my memory's best attempt at accuracy: "I was very unhappy working in China. I never knew what my boss wanted. You can't ask, and they don't tell you. You have to keep trying things and see how they react. Sometimes if they are unhappy with you, they don't even tell you why. It is very stressful." She has been here about 5 years now.

 

 

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eupnea63355
July 23, 2010 at 04:04 PM

Yes, and in replying to myself, I should have added that I do believe that there is the opposite end of the spectrum in the West, that is *not necessarily better*. I was going to elaborate on that aspect, but it would stray from the original post. Just to keep in mind, though, different cultures, but a common denominator of being human!

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holothurian
July 23, 2010 at 04:11 AM

I know some great Chinese executive managers, I think you have to look at it case by case... Plenty of poor western managers to compare them too, you know.

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xiaophil
July 23, 2010 at 02:55 AM

Ironic as aren't the Westerners supposed be the ones who grant independence? I guess the issue is feedback, though.

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johnb
July 23, 2010 at 01:47 AM

I had a very similar experience in a previous job in Shanghai. My supervisor's responses to my work boiled down to either "OK" or "do it again" (but with no indication of why what I did wasn't what she wanted). I was also the first non-Chinese she'd ever managed, and she didn't take my "what do you want me to do?!?!?!" particularly well. Everyone was pretty frustrated by the situation.

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xiaophil
July 23, 2010 at 01:41 AM

Thanks for telling. That sounds about right. I have heard Chinese in China say similar things before. I remember one saying that her boss likes to say he is very flexible, but actually, if she doesn't do her tasks in very certain ways, certain ways that he won't tell her because he is 'flexible,' he will be grumpy.

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xiaophil
July 22, 2010 at 04:02 PM

Earlier I saw another comment here and now it is gone. It's a shame as it was interesting. Perhaps he didn't want to leave it for whatever reason, so I won't beg to have it back. Anyway, this person said that the Chinese on his team are very direct. He said it could be because they are young, in Shanghai and were chosen partially because this particular person likes go-getters.

The crazy thing is that most of my students also are young, and all of them live in Shanghai, and I have asked several times if it is a good idea to tell the boss you want to be a manager. None of them ever say it is a good idea, and most often they are adamant that it is a bad idea.

Now why am I getting a different result? I think one major reason is because I work at a kind of 'budget' training school, so a lot of them (but definitely not all) are (A) lower-level education types, i.e. not the go-getter types, or (B) from outside of Shanghai, and thus they tend to be more conservative.

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bodawei
July 27, 2010 at 01:58 PM

Fair enough - we are all biased. :)

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xiaophil
July 27, 2010 at 01:17 PM

I have to say this quickly.

Generally, fair or not, a lot of non-Shanghainese think that many Shanghainese are intolerant of outsiders. But from my observation, and that being partially from having students from about half outside of Shanghai, and half from inside Shanghai, I must say that in general, the Shanghainese are more likely to accept newer ideas and customs. Just one mans observation, but one that has been repeated again and again. I know that I might be biased, though.

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bodawei
July 27, 2010 at 11:55 AM

Hi xiao_phil

Forgive me if we have been over this ground before (at a different altitude perhaps) but I query your assumption that Shanghai represents the progressive end of the 'progressive - conservative' spectrum in Chinese society. You suggest that people from outside Shanghai are more conservative. From what I have seen around China and people I have met I could make precisely the opposite argument. Or.. we need to define our terms a little more carefully. Try testing your stance against a few different criteria, such as:

1. Tolerance for social differences, different life styles, sub-cultures, accommodation of different social norms, treatment of those who are a little bit different

2. Acceptance of new ideas

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bodawei
July 22, 2010 at 09:40 AM

Hi xiaophil

I can tell you that in a few classes I have started by asking people to write down their plans upon graduation - eg. the company they hope to work for. (Classes are 3rd and 4th year, mix of majors but mainly economics.)  

Rough results: 

- 50% - 60% say that they hope to do a higher degree - some are already planning to get into a PhD program, some are planning to do their postgrad studies overseas 

- after that group the most common response is to say that they want to run their own business (I think this is curious for economics majors - they are much more 'business' focused than we are in Australia) 

- next largest group name a big name company, sometimes a foreign owned company

- next - those that say 'don't know yet' (the smart answer) 

- the odd few say they want to work for the Government (jobs in Beijing are the most attractive and the hardest to get - only the brightest get these jobs) 

Observation: in general I don't see a lot of the traditional modesty you would expect (although admittedly they are writing this down, not announcing it to the class) - I wonder if this reflects a 'new generation' speaking?   I also wonder if this is the difference between saying and doing - quite a number of students talk about Confucian values & the 'golden mean' (aiming for a harmonious middle path) guiding their behaviour.  

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BEBC
July 27, 2010 at 06:44 PM

Marx would turn in his grave !

Oh well, good for a laugh.

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kimiik
July 27, 2010 at 07:58 AM

Actually, the "liberation" of Tibet in 1950 seems to be used as a counter-argument here. Then, of course, feudalism officially ended in 1950.

How convenient !

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BEBC
July 26, 2010 at 05:09 PM

What definition ? Societies change and develop in complex ways due to internal and external forces, environmental factors etc. All societies have or have had multiple forms of economic and social relations - there were forms of capitalism in the roman slave economy as well as feudal type relations. Scholars generally set the fall of Rome in the 470s; what happened then ? Was there an immediate transition to feudal relations and forms of production ? No, things developed towards widespread feudal relations, probably due to the more direct exercise of military rather than civil power, and later capitalist production grew from seeds sown in the slave economy - the 'feudal' society of Europe was in a state of constant change and development - you couldn't take an instant of time within this development and say THIS is feudalism.

We can identify periods when a particular social form of production was predominant, but within that period all was change, and attempts to mark any date, decade or even century as the official end or beginning of a social-economic form is pure propaganda, and is based on the self-perceived interests of the propagandist.

Having said all that, it's probably convenient to see the demise of the Qing dynasty, which released the brakes from capitalist development, as marking a significant turning point.

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kimiik
July 26, 2010 at 01:34 PM

Sorry to change the subject. Speaking about feudalism, I wonder what officially marks the end of feudalism in China.

According to the definition, it should be the abdication of the Emperor in 1912 (封建朝廷退位) not the creation of the PRC in 1949.

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changye
July 26, 2010 at 12:29 PM

Essay writing is very important at school and in high school/college entrance exams here in the PRC, which originates in 科举制度 (Imperial examination system) in feudal days, and students are required to write "good" essays. You can find tons of study guides that are full of example/model essays at book stores. One of the most important things in writing a "good" essay is “思想健康” (healthy way of thinking), of course, from the standpoint of adults and the CCP. Every year the topics of essays in college entrance exams make the news here.

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bodawei
July 26, 2010 at 11:21 AM

Hi Zhenlijiang

There was a time when the state decided your career path - now it is your parents! :) Although the history is interesting, I wonder whether China and the West are quite close now in this respect. In my experience in Aust (where ALL the children are above average) there are often high expectations from family/school/friends about (a) attending university and (b) doing the sexy course. Seriously, it is sad how much many children suffer before they are able to pursue the career they really want to do. [I'm not sure whether I answered your question.]

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zhenlijiang
July 25, 2010 at 03:58 PM

Hi Bodawei so you mean the teacher, when you say "this (now phased-out) behavior". I'm not sure I understand well your comment to Xiaophil. There was more 'science' to it--how so?

And it's one thing to advise a student that he/she is suited for a particular future career, based on that student's aptitudes. What I found outrageous was that the girl was told to change her (the original was truthful) story about what she wanted to do with her life, for reasons I have to say I don't understand.

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bodawei
July 24, 2010 at 06:31 AM

Hi xiao_phil

I wrote something on this to Zhenlijiang but I just thought I should add (from discussions with people who did have their career mapped out for them) that I think that there was more 'science' in it than you might expect. It certainly was not the case that everyone was directed to do the current 'hot' occupation - they were in effect career advisers, but there was very little choice involved of course. Also, in those days, parents had very little say. But in general they were looking for a good fit between the individual and the occupation.

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bodawei
July 24, 2010 at 06:26 AM

Hi Zhenliiang

Scuse me coming in on your conversation with xiao_phil on this behaviour was the norm for people now in the forties and older (I'm not sure exactly about timing but I assume that it phased out from maybe 20 - 25 years ago.) People were commonly told what their future occupation would be. One of my teachers related this in teaching us just some of the uses of the verb 参加 (a very versatile word!) About 30 years ago she was advised that she should 'participate' in the teaching profession - something she did very well I might add.

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zhenlijiang
July 23, 2010 at 03:53 PM

So I guess that was a story from the 80s. Interesting. Thanks for answering my questions.

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xiaophil
July 23, 2010 at 12:24 AM

The girl is now a thirty something woman. She wrote this paper in primary school. From what I gather, the teacher told her directly that she should want to be a scientist because everyone wants to be a scientist. Apparently that was the top respected job back then, and that all the students wrote that they wanted to be a scientist (but I don't know by 'all' if she meant every single one of them or just many of them). She said that later being a businessperson became the ideal. I don't remember if she told me if the teacher gave a reason. I suspect the teacher wouldn't have because that's just the way things go in China with teachers, especially that age. But yes, she did rewrite it. I didn't probe her too much about her feelings, but I can tell she didn't like it and thought it was weird. I particularly like talking to this woman because she likes telling these kind of oddball stories.

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zhenlijiang
July 22, 2010 at 04:19 PM

I know it's off-topic to your thread, but this kind of thing fascinates me. OK let's be honest, "I find that outrageous" is more like it. Do you know more, about the girl whose teacher said her paper should be rewritten? Did she rewrite it (did she have to, to get a good grade)? This was in primary school? The reason--was it given? Because a librarian isn't a career worthy of a paper? Not worthy of a future ambition? If the reason wasn't spelled out, did the girl understand why (would Chinese kids be expected to get why?), later on if not then? How did she feel about that then? Now? And what does she want to do with her life now?

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xiaophil
July 22, 2010 at 03:50 PM

I must admit that modesty in China does baffle me as I too see some behavior that isn't modest, at least by my definition. Then again, I do find that if I just try to chit-chat with a typical Shanghai resident about what their dream life is, it is remarkable how many of them will say that just having a happy family is good enough (which I doubt is true). I kind of feel, as you said, that dreaming a little in a school paper might be okay, especially if they kind of feel that's what you want them to do. Also, you being a foreigner might give them the feeling they can open up a bit.

By the way, I have a one-on-one student who said that when she was little she wrote a paper about how she wanted to be a librarian when she grew up. The teacher told her that she should rewrite it and say she wants to be a scientist.

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xiao_liang
July 22, 2010 at 09:33 AM

I think it's a key difference in the hierarchy of society. There's no difference (that I've seen ) in the level of ambition, but there's a chasm of difference in how it's acceptable to present that ambition. 

There's also the notion of reverence for superiority that I find fascinating. It seems to me (again, anecdotally), that people in chinese society are often accorded respect merely due to their position, and often just their age. As in, they have to be worth respect, simply because they've reached that position, or that age. In my case, I find that difficult to accept, as often (particular where I work, in public service) it's possible to graduate to the top simply by sitting in one place for a long period of time. 

I think in the West we accord respect where ability or worth is demonstrated, rather than by dint of age or position. 

(Apart from the Queen. But that's another argument :p)

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xiao_liang
July 24, 2010 at 08:10 AM

Haha. No I just talk rubbish and assume I'm right all the time :p

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xiaophil
July 24, 2010 at 02:24 AM

I wouldn't have thought otherwise. I thought perhaps you had some extra super super duper eagle eye view into Chinese culture, but eyes, ears, a brain and talking to people are good enough in my book.

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xiao_liang
July 23, 2010 at 07:32 PM

Well, I've never been to China, but I have eyes, ears, a brain, and I do talk to people :-p

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BEBC
July 23, 2010 at 12:32 AM

Really ? In my experience it's just as much who you know as what you know, and how brown you are willing to get your nose.

Where's my trousers ?

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xiaophil
July 22, 2010 at 03:40 PM

It seems you have more exposure to Chinese society than just your girlfriend. Is that right?

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bababardwan
July 22, 2010 at 09:12 AM

Hey xiaophil,

"I do know this is anecdotal and not scientific"

...there's nothing wrong with anecdotal stuff..in fact I love reading anecdotal stuff ..can be very entertaining and informative depending on how it's presented. It's only a problem imho when anecdotal stuff is presented as if it was fact that can be broadly applied. Thanks for your insights here. I think they are observations worth making. :)