In the coffee break series, we focus on social etiquette in business settings. In a Chinese workplace, there are certain phrases and words that we use to come off as more polite and respectful. Along the way, we will cover some common ''How do I respond to that?" moments in the office. Hopefully, by applying the knowledge you learn in real life, you can avoid miscommunication and bring your business relationships closer. In this episode, we are going to show you 5 ways to say 'no' in a workplace. What do you say when you're turning down an offer from your boss? How do you soften the blow when you're rejecting your colleague's dinner invitation? Check out the video and enjoy your coffee break with us!